New Balance - Sales Associate

JOB MISSION
New Balance is more than just a sportswear brand – we are a family. We are looking for people who want to grow with us as we continue our journey as an expanding brand. Our retail stores are seeking associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We value your passion, your desire to be a true brand ambassador, and your genuine love for working with customers. Apply now for the opportunity to join an incredible team!

MAJOR ACCOUNTABILITIES

• Achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction by guiding every customer through the complete end-to-end journey, from entering to leaving the store
• Help ensure the store remains as commercial as possible in line with company guidelines
• Adhere to company policies and procedures
• Maintain health, safety, and environmental standards within the store
• Perform additional duties as required by the management team

REQUIREMENTS FOR SUCCESS

• Strong team player
• Demonstrated customer service skills
• Passion for retail and sales
• Willingness to learn and develop
• Ability to perform basic mathematics and general retail operational tasks
• Effective communication skills
• Flexible availability, including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation
• Opportunity to earn additional income through our Retail Bonus Scheme
• Excellent development and growth opportunities
• Inclusive working environments across all European locations
• Generous staff discount
• Involvement in projects across the European region
• Flexible uniform package